Experience & Service
Terms & Conditions

Important information regarding the ongoing COVID-19 pandemic and how it affects Flight Experience and your booking.

Latest: Flight Experience Sydney is open for bookings. We are also available by phone and email for sales, enquires and booking management. As per government rules, you will be required to show proof of vaccination to enter our store, you will also require a facemask and to check-in as usual via the Service NSW App.

Although the threat of COVID-19 in Australia is diminishing, we continue to ensure the upmost care is taken to provide our customers and staff with a safe and clean environment. The simulator and shop touch points are kept sanitised on a regular basis and between experiences and we have hand sanitiser available for all customers entering the shop.

We do request that you postpone your experience if you are not feeling well. We will be waiving our usual short notice fee during this period. Flight Experience also reserves the right to postpone your experience if you are exhibiting any symptoms of being unwell or for regulations outside of our control.

You can be rest assured that we are doing everything we can to ensure our customers have a safe and enjoyable experience! if you have any other questions, feel free to contact us on 1800 737 800. Thank you.

Terms & Conditions: